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Privacy Policy

Last updated: July 2026

1. Introduction

Trunex BPO Pvt. Ltd. and its affiliate Trunex BPO LLC (together, “Trunex”, “we”, “us”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly to us, such as when you submit an inquiry form, request a proposal, or contact us. This may include your name, email address, phone number, company name and any details you include in your message. We also automatically collect limited technical information — such as IP address, browser type, device information and pages visited — through cookies and similar technologies.

3. How We Use Your Information

  • To respond to your inquiries and provide requested information or proposals.
  • To deliver, maintain and improve our outsourcing services.
  • To communicate with you about your engagement, updates and service-related notices.
  • To analyze website usage and improve performance and user experience.
  • To comply with legal obligations and enforce our agreements.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who support our operations (for example, hosting, analytics and communication tools), with clients strictly as required to deliver contracted services, and where required by law or to protect our legal rights. All such parties are required to safeguard your information.

5. Data Security

We maintain administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss or misuse. While we work hard to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, update or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at contact@trunexbpo.com.

8. International Transfers

Trunex operates delivery centers in India and the United States. Your information may be processed in either country. We take steps to ensure appropriate safeguards are in place for such transfers.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

For any questions about this policy, contact us at contact@trunexbpo.com or +91 93211 00206. Registered office: 109, 1st Floor, Sapphire Tycoons, Godrej Hill, Kalyan, Thane, Maharashtra 421301, India.

This document is provided for general information about how Trunex BPO Pvt. Ltd. operates its website and services and does not constitute legal advice. For questions, contact contact@trunexbpo.com.

TrunexBPO · PVT LTD

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